FREQUENTLY ASKED QUESTIONS (aka FAQ's)
CAN WE DRINK ALCOHOL ON THE BUS?
Yes, alcohol is permitted on the vehicle as long as EVERYONE on board is at least 21 years old. If there is a mixed of both 21+ and under 21 on board, alcohol is not permitted.
DO YOU SUPPLY ALCOHOL?
The Cool Bus is strictly BYOB. You are welcome to bring whatever beverages you would like to consume on the bus, but we will not supply it.
WHAT SHOULD WE BRING ON THE BUS?
Drinks, ice, and cups. We will supply paper towels and trash bags.
SHOULD WE BRING COOLERS ON BOARD?
If you like, but there is a 70 can cooler on board.
CAN WE HAVE A KEG?
No, kegs are not allowed on board.
IS SMOKING ALLOWED?
No, smoking is strictly prohibited
CAN WE BRING FOOD WITH US?
Light snacks are allowed on-board during the wine tour. We recommend that you do not bring messy snacks or full meals on the party bus, as excessive mess can result in added fees.
IS THERE A MINIMUM NUMBER OF HOURS FOR THE BUS RENTAL?
Yes, there is a minimum of 5 hours. Certain events have other minimum requirements.
WHEN DOES MY RESERVATION BEGIN AND END?
Your reservation begins at your scheduled pickup time. Your trip ends when we drop off the last guest.
IS THERE A DEPOSIT TO RENT THE BUS?
Yes. A minimum of 50% deposit is required prior to the trip.
WHAT IS AN APPROPRIATE TIP FOR THE DRIVER?
A gratuity of 15-20% is highly recommended. It should always be paid in cash directly to the driver at the end of your trip. We can also include it in your quote if you desire.
WHAT FORMS OF PAYMENT DO YOU ACCEPT?
We accept Visa, Mastercard, AMEX, and Discover. We also accept cash. We accept checks but only if paid in advance.
WHAT IS THE CANCELLATION POLICY?
For cancellations made more than 7 days in advance, there is no fee. Less than 7 days, there is a 50% charge, and less than 3 days, there is a 100% charge.
Don't see an answer you are looking for? Feel free to email us or call (713) 805-2690 for more information.